EGR OFF File Service
A structured EGR file request workflow that helps workshops submit the correct technical information the first time.
What this service is for
EGR-related requests often benefit from clear diagnostic notes. The portal lets the customer include DTCs, vehicle data, ECU information and the original file in one place.
The service is designed for repeat workshop use: submit, track status, receive file versions and request revision when required.
Professional file workflow
Vehicle identification
Customer selects the vehicle and adds ECU/HW/SW details where possible.
Fault context
Any EGR-related DTCs, symptoms or workshop findings can be added to the request notes.
File check and preparation
The original file and request details are reviewed before the modified file is prepared.
Download completed file
The final file is delivered in the order detail page with version history when applicable.
Supported vehicle focus
Information needed
Ready to submit?
Create an account, buy credits and submit the original file with vehicle details. The request can then be tracked from the customer dashboard.
Start Secure RequestCommon questions
Can EGR OFF be ordered alone?
Yes. It can also be combined with other supported services depending on the vehicle and ECU.
What happens if information is missing?
The order can be marked as customer info needed so the workshop knows exactly what to provide.