Exact TCU identity
Controller and software identity are reviewed independently from the vehicle badge or gearbox marketing name.
Transmission request route
A gearbox name alone is not enough to identify a TCU file. The controller family, software, original read, vehicle torque context and current transmission behavior should travel together through the request.
When this route fits
Required request context
Technical review gates
Controller and software identity are reviewed independently from the vehicle badge or gearbox marketing name.
ECU and TCU reads remain separate artifacts so controller history and delivered versions stay traceable.
Engine and transmission targets are reviewed together when torque monitoring or limit interaction matters.
Secure workflow
Record the TCU family, gearbox code, software, vehicle and read method.
Create the secure request and attach the correct original transmission-controller file.
MG AutoTech reviews the controller, request scope, faults and ECU torque context.
Customer-visible messages, delivery and revisions stay inside the protected order page.
Questions before submission
No. Controller family, software identifiers, gearbox code, vehicle context and the original read may all be needed for reliable review.
If coordinated ECU and TCU work is required, mention it and submit each controller through the correct file context. Do not combine two controller reads into one file.
No. They describe different controller and gearbox families. Each request is checked against its own hardware, software and read-method context.
No. It prepares the request. File submission and private technical handling start only inside the authenticated customer portal.
Published by MG AutoTech
Updated 2026-07-31. Public guidance only; secure handling remains account-based.