Professional file service

Secure ECU and TCU file service workflow for workshops.

MG AutoTech helps workshops submit tuning and diagnostic file requests through a controlled portal with vehicle selection, secure upload handling, admin review and customer-safe delivery steps.

Safety boundaries
Customer pages never show admin notes, private evidence, source references or internal review data.
The public site does not expose protected upload paths, private file metadata or staff-only analysis details.
AI and dataset intelligence remain admin-reviewed support systems, not automatic customer file generation.
Payment and request status remain separated from public SEO content.
Workflow

A clear portal flow from vehicle selection to reviewed delivery.

Customers submit vehicle details and files through the portal. Admins review the work order, check the file context and communicate only customer-safe updates.

01

Select vehicle

Choose brand, model, generation and engine from the public vehicle catalog or provide details manually when needed.

02

Choose service

Pick the requested file service and add customer-safe notes that explain the workshop objective.

03

Upload securely

Files are submitted through the protected request flow and reviewed inside the admin work-order system.

04

Track progress

Customers see request status and customer-visible messages while internal checks remain protected.

FAQ

File service questions customers ask before starting.

What is an ECU or TCU file service?

It is a specialist workflow where a workshop submits vehicle details, selected service information and a file through a protected portal so MG AutoTech can review and process the request.

Can I track my request online?

Yes. Customers can use the dashboard to follow request status and see customer-visible messages from MG AutoTech.

Does the public website show private technical data?

No. Public pages and customer pages are designed to hide internal notes, private evidence, source references and staff-only analysis details.

Where should a workshop start?

Start with the secure request form, select the vehicle and service, then upload the relevant file through the portal.

Ready to submit a file service request?

Use the secure request flow so MG AutoTech can review the vehicle, selected service and file context before any work starts.

Start request
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