1
Create your account
Create an MG AutoTech account to access the dashboard, manage requests, view credits, and track submitted files.
Professional customer workflow
How MG AutoTech File Service Works
Submit ECU/TCU file requests securely, track every step in your dashboard, and receive updates through a professional workflow built for tuners, workshops, and automotive businesses.
Process
From account creation to secure delivery.
The platform keeps customer, vehicle, service, file and message context connected so each request can be handled cleanly.
2
Select your vehicle
Choose brand, model, generation and engine from the vehicle selector. If a vehicle is not listed, provide manual vehicle details.
3
Choose the service
Select the required file service, such as Stage 1, TCU, VMAX, DTC request, Start/Stop or another available service.
4
Upload your ECU/TCU file
Upload supported file formats through the secure upload flow. Files are connected to your request and are not publicly accessible.
5
Review and processing
MG AutoTech reviews the file information, vehicle data, selected service, payment or credits, and customer notes.
6
Track status
Track request status, customer-visible messages, upload permissions, and completion progress from the dashboard.
7
Receive the result
When the work is completed, the result is provided through the secure customer dashboard or the configured delivery workflow.
Dashboard benefits
Everything important stays connected to the request.
Secure file handling
Customer uploads are attached to the correct request and kept out of public download flows.
Request status tracking
Follow each request from submission through review, processing and completion.
Customer-visible messages
Important updates and questions stay connected to the correct order.
Credit and payment overview
View available credits and payment state before continuing with requests.
Vehicle and service details
Keep selected vehicle data, service type and customer notes structured in one place.
Additional upload requests
If another file is needed, MG AutoTech can enable a controlled additional upload.
Security and privacy
Built around private customer workflows.
Customer uploads are handled through private flows. Customers can access only their own requests, and internal admin notes or processing details are not exposed in customer views.
Files are handled through private customer flows.
Public download links are not used for customer uploads.
Customers can only access their own requests.
Internal admin notes and processing details are not exposed to customers.
The desktop app, when available, requires online verification and customer login.
Who it is for
A practical platform for repeat file-service work.
Automotive workshops
Professional tuners
Automotive businesses
Repeat file-service customers
Customers who need structured ECU/TCU request handling
FAQ
Common questions
Do I need an account?
Yes. An account is required to submit requests, upload files, view status and receive results.
Can I still use the website without the Windows app?
Yes. The browser dashboard remains available. The Windows File Upload Assistant is an additional option for selected beta users.
Which file types are supported?
Common ECU/TCU file formats such as .bin, .ori, .mod, .hex, .frf, .sgo and .zip are supported depending on the request type.
Are uploaded files public?
No. Customer files are handled through private request flows and are not exposed as public downloads.
What happens if more information is needed?
MG AutoTech can contact the customer through the dashboard and request additional information or another upload.
Does the system automatically modify files?
No. Customer requests go through MG AutoTech's processing and review workflow. The platform is designed to structure and manage file-service requests professionally.
Ready to submit a file request?
Start with your vehicle, service and file details, then track everything in your dashboard.